AGE VERIFICATION:
You must be 18 years of age or older to purchase products and have a valid, government-issued photo ID and not appear intoxicated at the time of delivery. Individuals may be refused service if this and any other conditions in our Terms and Conditions are not met.
 
HOME DELIVERY:
Customers are required to be home to receive delivery during the specified delivery window, and we cannot leave alcohol products unattended. If TCB is unable to make contact and there is no one to accept delivery, unable to verify age, or customer appears intoxicated, the delivery may be deemed unsuccessful, and order refunded. The delivery fee will not be refunded.
   
Within Winnipeg:
Our dedicated TCB Team Members will make deliveries, and we will offer same-day delivery on Wednesday-Sunday. 
-Orders placed Wednesday-Saturday must be received before 2pm to qualify for same day delivery.
-Orders placed on Sunday must be received before 12pm (noon) to qualify for same day delivery.
-There is a minimum order amount of $20 (before tax) for home delivery.
-A $5 delivery fee will be added to orders under $40 (before tax). 
 
Rural Delivery Program:
Deliveries will be made by our TCB Team Members on selected dates to specified locations. For deliveries to these rural locations, there is a minimum order amount of $30 (before tax) for home delivery. A $5 delivery fee will be added to orders under $50 (before tax). 
The delivery window is as follows: 5-7PM
Note: All rural orders must be placed in advance by 9AM on the date of delivery, any orders placed after 9AM on the date of delivery will be scheduled for the next delivery trip. 
 
PICKUP:
If you do not meet the minimum order amount for delivery OR your postal code falls outside of our delivery radius, you do still have the option to order online, pay online but pick up at our designated pickup locations.
 
Within Winnipeg:
Customers will be respectfully asked to remain in their vehicles when arriving at the Brewery. Our team will do all the work from there, without customers needing to enter the building. We continue to encourage the placing of beer orders in advance, through our online store (shop.tcb.beer) and pizza orders by phone (204-7094).
For Curbside Service, please call 204-666-7094 to let us know when you arrive, and our team can bring your order out to your car using safe social distancing practices and safe handling measures.
 
Rural Delivery Program:
We have specific pickup locations with our partners within the community. Pickups are only available on selected dates. 
Note: All rural orders must be placed in advance by 9AM on the date of  delivery,  any orders placed after 9AM on the date of delivery will be scheduled for the next delivery trip. 
 
KEG/GROWLER/KEG TOOL RETURNS:
All used TCB growlers, kegs, and keg tools are to be dropped at Trans Canada Brewing Company (1-1290 Kenaston Blvd, Winnipeg, MB) using our Curbside Service "Used Return Station” - during store hours. Our team will be able to exchange your item or return your deposit at this time. Our team will not be picking up used growlers/kegs through our home delivery program at this time. 
 
SAFETY:
As the COVID-19 situation continues to evolve, we are taking added measures to ensure the safety of our team members and our customers. We have established the following protocols:
  • Our team members will not enter your residence, and for multi-tenant dwellings, such as apartments and condos, and we will require you to meet the driver at the main entrance.
  • You will display your valid, government-issued photo ID for visual age verification without contact.
  • Your order will be placed in a manner that does not require physical contact and you will be responsible for carrying the order into your residence.
  • Our Team Members are empowered to use discretion to refuse delivery if the Terms and Conditions are not met and/or uncomfortable completing the delivery at the specified address.